VOCAre Google Play Support

Effective Date: July 4, 2026

VOCAreps provides support for the Google Play version of the VOCAre mobile application.

1. What You Can Contact Us About

You can contact us about:

• app errors or usability issues
• account sign-in, account linking, or account deletion
• vocabulary, tests, wrong-answer notes, review reminders, or planner features
• privacy questions or privacy rights requests
• purchase, reward, credit, or payment-related questions for the Google Play version if those features are available in your app version

2. Helpful Information to Include

To help us review your request faster, include the information below when relevant:

• inquiry type
• email address used to sign in to VOCAre
• device and operating system
• app version, if known
• the screen where the issue occurred
• a short description of the problem
• screenshot, if an error screen is shown
• order number or receipt information for purchase-related inquiries

3. Account Deletion

You can request account deletion in the App:

• VOCAre App > Settings > Account Management > Delete Account

If you cannot use the App, email us at the support address above.

Suggested subject: VOCAre account deletion request

Please include:

• the email address used to sign in to VOCAre
• the app name: VOCAre
• a clear request to delete your account and connected data

After deletion is completed, the same account data cannot be restored. Minimal records required for legal, security, anti-abuse, purchase verification, dispute, accounting, or support reasons may remain for the period required or permitted for those purposes.

4. Payments and Refunds

If purchases are available in your app version, refunds for Google Play purchases are handled by Google's official process.

• Google Play refund help

If a purchase, reward, or credit was not reflected in the App, contact the support address above with the order number or receipt information when available.

5. Privacy Policy

VOCAre Privacy Policy: https://vocareps.com/vocare/privacy/

6. Changes to This Support Page

VOCAreps may update this page when support information, contact methods, or app features change.